INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I reach Nakoda customer support?

You can contact our customer support team by filling out the contact form on this page, calling our support line +91-9819475175 , or emailing us directly at ecomm@gheetel.com. We’re here to help!

What are your customer support hours?

Our customer support team is available Monday to Saturday, from 9:00 AM to 6:00 PM (IST). We are closed on Sundays and national holidays.

Can I modify or cancel my order after placing it?

Orders can be modified or canceled before they are shipped. To request changes, please contact our customer support team as soon as possible with your order details.

What should I do if I receive a damaged or incorrect product?

If you receive a damaged or incorrect item, please contact us within 24 hours of receiving your order. Share photos of the product along with your order details, and our team will assist you with a replacement or refund.

Do you ship internationally?

Currently, Nakoda delivers exclusively within Mumbai. We are working to expand our delivery network in the near future.

How can I inquire about bulk or wholesale orders?

For bulk or wholesale inquiries, please fill out the contact form with details of your request, or reach out to us directly at ecomm@gheetel.com. Our team will get back to you with further information.

Is Nakoda’s product range available in physical stores?

Yes, Nakoda products are available at select retail stores across India. You can contact us at +91-9819475175 for more information on store locations near you.

What payment methods do you accept?

We accept multiple payment methods, including credit and debit cards, net banking, UPI, and digital wallets, for a smooth and secure checkout experience.

 

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